Shipping policy

Shipping Policy

Last updated: October 2026

Overview

At Divaniti, we partner with trusted suppliers to bring you premium goods shipped directly from our warehouses in China and the United States. Your order will be fulfilled from the warehouse closest to you or best suited to your location, unless otherwise specified.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times & Methods

Estimated delivery times vary depending on your location and the fulfillment warehouse:

China Warehouse (International & US orders): 10–20 business days via standard shipping; 7–12 business days via expedited shipping.
US Warehouse (Domestic US orders): 5–10 business days

Please note these are estimates and actual delivery times may vary due to customs processing, carrier delays, or other factors outside our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier's website.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery window, please contact us at contact@divaniti.com. We will investigate and work with the carrier to resolve the issue. For orders confirmed lost by the carrier, we will offer a replacement or a full refund.

Wrong Address

Please ensure your shipping address is correct at checkout. Divaniti is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at contact@divaniti.com — we can only make changes before the order is dispatched.